Fizzabc.com (hereinafter referred to as the 'platform'), an online English education website operated by Tonetawk International (Hong Kong) Limited, is committed to protecting its users' privacy. The platform operates in accordance with the following principles outlined in its Privacy Protection Policy:
1. Acquiring Personal Information
Personal information refers to specific information that can identify the user, such as name, email address, home address, and phone number, collected through the service.
2. Purpose of Acquiring Personal Information
The platform utilizes user's personal information for the following purposes:
(1). Providing information related to the service.
(2). Confirming registration.
(3). Identifying the user and conducting credit authentication services.
(4). Notifying users about lesson reservations and cancellations.
(5). Informing users about platform services and other related services through direct mail and email.
(6). Handling inquiries related to the service.
3. Limitation of Personal Information Sharing
The platform does not use or share personal information beyond what is necessary, except in the following cases:
(1). When required by court order, law enforcement agencies, lawyers, or other authorized parties.
(2). When disclosing information to credit card companies, financial institutions, collection agencies, or other relevant entities for account settlement involving credit card usage.
(3). When disclosing information to lawyers or other parties bound by confidentiality obligations.
(4). When disclosing information to the successor of the business in the event of a merger or acquisition.
(5). When required by law.
4. Security of Personal Information
The platform employs appropriate management practices to prevent the leakage of personal information and implements other safety measures. When outsourcing services, the platform ensures that the contracted party adheres to confidentiality obligations.
5. Management of Personal Information Outside the Service
Regarding emails and direct mail sent by third parties, excluding the platform, the management of personal information is the responsibility of the third party. The platform does not assume any liability in this regard. Users are advised to review the privacy policy of the applicable service for more information.
6. Session Information
This service utilizes technologies such as cookies and sessions. Cookies are used to temporarily store specific text information in the browser, but they do not personally identify users. However, when combined with other information, identification may be possible. Users can manage their cookie settings in their browser preferences.
Third-party advertisements and cookies may be utilized to measure the number of ads displayed for the service.
7. Disclosure, Correction, Suspension of Use, and Erasure
The platform promptly handles requests for disclosure, correction, addition, erasure, suspension of use, cancellation, and notification of the use and purpose of personal information, provided that the claimant has appropriate rights. However, the platform may not be able to fulfill all or part of such requests if they fall under the following circumstances, and it will inform the claimant accordingly:
(1). When there is a risk of harm to the life, body, property, or other rights of third parties.
(2). When there is a risk of significant damage to the platform.
(3). When it violates the law.
Log information and similar data are generally not disclosed unless they contain personal information.
8. Changes to the Privacy Policy
The platform reserves the right to change this privacy policy. Users are encouraged to review and understand the platform's privacy policy. For any questions regarding personal information protection, please contact the platform through the 'Inquiry' channel.
